Service Delivery Manager - Payroll

About the role

You own payroll and reward delivery end to end for every country moving into Noida. You will move payroll from dozens of local vendors and in-country teams to a controlled, consolidated model. Employees must be paid accurately and on time, in every cycle and in every country, throughout the transition and after it.

What you'll do

• Transition and shared services set-up
• Lead the payroll transition roadmap country by country, sequenced by risk, complexity, headcount and vendor contract dates
• Run knowledge transfer from country payroll teams and vendors. This covers desk procedures, statutory calendars, pay elements and local exceptions
• Plan and run parallel payroll runs for each country. Set clear go/no-go criteria based on variance thresholds, and use hypercare after cutover
• Deliver the global payroll vendor consolidation programme. Rationalise the vendor portfolio, support selection, and manage exit and onboarding without disrupting pay

What you need

• 15–27 yrs of experience
• Payroll
• HR operations
• HRMS
• General ledger
• SOX
• Workday
• B.Com or BBA or MBA

Good to have

• Six Sigma
• C++
• SuccessFactors
• Statutory compliance
• Internal audit
• Reconciliation