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Service Delivery Officer-BRANCH BANKING-Branch Banking

Kotak Mahindra Bank·Pune

Pay not statedJunior levelFull-time
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About the role

Service Delivery Officer-BRANCH BANKING-Branch Banking at Kotak Mahindra Bank. Handling personalized service requests of customers.

What you'll do

  • Handling personalized service requests of customers
  • Generation of timely business MIS
  • Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment
  • Coordination with CPC/RPC/Investment desks for account opening of customers
  • Managing complaints of customers and ensuring their resolution within TAT

What you need

  • Customer service
  • MIS reporting
  • Compliance
  • Audit
  • Any graduate

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