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Service Delivery Officer-Business Banking BRANCH BANKING 0466 2579 1020981

Kotak Mahindra Bank·Ahmedabad

Pay not statedJunior levelFull-time
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About the role

The HUB SDO (Sales & Distribution Officer) - Business Banking is responsible for providing operational, sales, and customer servicing support to the Business Banking team. The role focuses on ensuring seamless processing of business banking transactions, coordinating with internal stakeholders, supporting relationship managers, and enhancing customer experience for SME and business banking clients.

What you'll do

  • Responsible for providing operational, sales, and customer servicing support to the Business Banking team
  • Support acquisition and servicing of Business Banking customers
  • Coordinate documentation, account opening, and onboarding activities
  • Ensure timely processing of customer requests and service queries
  • Liaise with Operations, Credit, Compliance, and Branch teams for smooth transaction execution

What you need

  • Portfolio management
  • Cross-selling
  • Sales
  • Compliance
  • Customer service
  • MBA

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