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Service Desk L2 Support

Kyndryl·Bengaluru

Pay not stated4.5–8 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Are you ready to lead and inspire a team of talented professionals towards delivering services that make a real impact? As a Services Delivery Team Lead at Kyndryl, you’ll have the opportunity to take the lead in guiding our squads towards delivering exceptional end-to-end services. As a facilitator of agile practices, you'll be instrumental in optimizing workflows, identifying bottlenecks, and eliminating obstacles to supercharge squad performance.

What you'll do

  • Work in tandem with Delivery Managers to ensure that these customer service priorities are met

What you need

  • 4.5–8 yrs of experience
  • ITIL
  • Customer success
  • Root cause analysis
  • Six Sigma
  • Mainframe
  • Troubleshooting
  • Any graduate

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