Service Operations Supervisor

About the role

We need to hire Manager level resources for BOB . We have installed bases of 6500+ ATMs, Team manager Rohit Barshinge transfer to manage MIS & Reports IM ATMas. Offers of employment are conditional upon passage of screening criteria applicable to the job.

What you'll do

• Define the KRA of team & ensure constant feedback on outlier performers
• Evaluate vendor performance, determine ways and means to motivate/improve performance
• Analyze team performance and track it closely drive operational efficiency
• Drive initiatives and participate in team projects that enhance the quality or efficiency of help desk service
• Identify training needs for the team and conduct timely refresher trainings to have complete process and product related compliance

What you need

• MIS reporting
• Coordination
• Any graduate