ServiceNow Architect

Vodafone (VOIS)·Pune

Pay not stated10–18 yrsFull-time

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About the role

We are seeking a highly experienced ServiceNow Architect with over 10 years of relevant ServiceNow expertise to lead the design and architecture of enterprise-grade solutions. The role demands deep knowledge of ITSM, CMDB, CSM, integrations, and service portals, with a strong foundation in scripting and system performance.

What you'll do

Lead the design of ServiceNow solutions across ITSM, CMDB, CSM, Event Management, and Service Portal modules
Architect integrations involving multiple systems with ServiceNow as the core platform
Develop high-level and low-level design documents, internal component designs, and technical documentation
Conduct mapping and modelling exercises to support solution architecture
Manage system upgrades, cloning, and performance optimisation activities

What you need

10–18 yrs of experience
ServiceNow
JavaScript
SQL
HTML
VBA
Any graduate

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