SMB Growth Manager

About the role

As a Vendor Performance Manager (VPM), you will play a critical role on the frontlines of Google Customer Solutions (GCS) vendor sales management. You will be the principal stakeholder for your vendor management team, influencing and holding them accountable to deliver excellent sales performance and quality while enabling site-program success with targeted support.

What you'll do

• Deliver against ambitious quarterly business and product adoption goals
• Own the end-to-end commercial performance of a multi-million-dollar portfolio by diagnosing growth drivers, mitigating churn risks
• Drive sales pipeline hygiene and forecast accuracy
• Analyze conversion funnels across customer lifecycle stages (acquisition, onboarding, and high-growth accelerators) to identify bottlenecks, optimize pitch cadence
• Elevate vendor sales leadership and frontline sellers from transactional pitching to high-impact consultative selling

What you need

• 7–13 yrs of experience
• Analytics
• Google Ads
• Any graduate

Good to have

• Inside sales