SME - Active Directory Service Interfaces

HCLTech·Vijayawada, Andhra Pradesh

Pay not statedJunior levelFull-time

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About the role

Provides 3rd level technical support for all Identity and Directory related services, including (but not limited to) Microsoft Active Directory (and related technologies) Azure Active Directory (and related technologies) Identifies and resolves problems that may impact daily operations. Provides support and assistance to customers to identify and resolve technical problems.

What you'll do

Provides 3rd level technical support for all Identity and Directory related services
Provides support and assistance to customers to identify and resolve technical problems
Escalates issues / problems to other support organizations as necessary
Access and security audits are key in identifying vulnerabilities within existing systems Experience designing, implementing
Extensive experience leading and designing Active Directory migrations, complex configuration scenarios and upgrade projects