Social Media & ORM Executive

About the role

We are looking for a Social Media & ORM Executive to manage and monitor Lokal's social media accounts, maintain online brand reputation, and ensure smooth day-to-day social media operations.

What you'll do

• Manage and monitor all official Facebook pages and Instagram accounts
• Ensure regular, featured, promotional, and campaign-related posts are published accurately and on time
• Respond to user comments, direct messages, and queries professionally while maintaining consistent brand communication
• Address negative feedback constructively, moderate spam or abusive content, and escalate genuine user concerns to the relevant internal teams
• Monitor content quality, captions, creatives, links, and branding across all social media pages

What you need

• 0–2 yrs of experience
• Social media
• Branding
• Any graduate