Soft Services Manager

About the role

The Soft Services Manager will lead workplace and facility support operations to ensure a safe, compliant, efficient, and employee-focused environment aligned with Micron standards. The role will oversee housekeeping, hospitality, waste management, landscaping, and vendor performance while driving operational excellence and continuous improvement initiatives.

What you'll do

• Manage housekeeping, janitorial, deep cleaning, façade cleaning, and workplace hygiene services
• Oversee cafeteria, pantry, vending Machines, landscaping, indoor plants, and employee amenities
• Closely work with security team - operations, access control, emergency preparedness, and workplace safety initiatives
• Drive waste management, recycling, pest control, and sustainability programs
• Manage soft service vendors, contracts, SLAs, KPIs, and performance reviews

What you need

• 8–14 yrs of experience
• Facility management
• Coordination
• Vendor management
• Process improvement
• Problem solving
• B.Tech or B.E. or BBA