Software Development Senior Specialist

About the role

The Radiology Applications Support Analyst is responsible for providing operational and production support for critical Radiology and Enterprise Imaging applications, ensuring uninterrupted service for clinical and diagnostic imaging workflows.

What you'll do

• Provide support for Radiology and Enterprise Imaging applications
• Monitor, investigate, troubleshoot, and resolve incidents assigned through ServiceNow
• Escalate critical (P1) issues to Enterprise Imaging leadership and coordinate with technical SMEs as required
• Document findings, update incident records, and facilitate seamless handoff of non-critical issues to daytime support teams
• Perform Windows server reboots and post-maintenance smoke testing following operating system updates and infrastructure changes

What you need

• 3–6 years in software engineering
• ServiceNow
• Windows Server
• Any graduate