Specialist - Compliance

About the role

The Specialist - Integrity & Ethics Investigations will be responsible for overseeing and performing confidential and sensitive compliance investigations, forensic data review, managing the intake and triage of complaints, concerns, and inquiries, documenting case information, and developing/writing reports/metrics.

What you'll do

• Manage compliance investigations including data review, conducting interviews of potential witnesses and subjects of the case, and drafting investigation reports
• Assist with determining root cause analysis and recommending corrective action plans that address concerns or errors potentially discovered in the investigation
• Oversee operational matters and perform other operational reviews, ensuring they are executed in a sensitive and confidential manner and with the highest levels of…
• Manage R1’s hotline system to ensure that all incoming complaints and concerns are timely and carefully handled, and appropriate follow-up action is taken
• Assist with reviewing the compliance mailbox intake system and respond to inquiries as appropriate

What you need

• 2–5 yrs of experience
• Compliance
• LLMs
• Root cause analysis
• Chartered Accountant or MBA or LLB

Good to have

• Customer success