Specialist

About the role

Responsible for conducting new hire, remedial, and on-floor training programs Perform Training Needs Analysis (TNA) by assessing existing vs. required skill inventories; design and deploy targeted learning interventions to bridge knowledge and skill gaps across levels Manage the classroom environment in a positive, engaging, and professional manner

What you'll do

• Responsible for conducting new hire, remedial, and on-floor training programs
• Manage the classroom environment in a positive, engaging, and professional manner
• Design and develop curriculum and learning content using instructional design principles
• Design knowledge assessments; track, analyze, and report learner progress
• Ensure a closed-loop feedback mechanism between training and operations/floor teams

What you need

• 1–3 yrs of experience
• Customer service
• POS
• Learning and development
• Curriculum development
• Any graduate