Specialist - Product Implementation (onsite)

About the role

the LBU client's support position; the person must support a product demo and question-solving session, and it is the major responsibility to support the LBU client's queries and concerns. The candidate has basic payroll and HRMS implementation experience. The candidate has handled a high volume of clients.

What you'll do

• Proactively building strong customer relationships
• Providing good knowledge and training on product features and its usage
• Customer escalations Handling. Various Implementation and modules implementation support
• Develop competence in the use of all the information systems used in the implementation of the application
• Ensure all project-related activities are completed to enable the organization to continuously track and improve the Implementation process

What you need

• Statutory compliance
• HRMS
• Escalation handling
• Communication
• Any graduate