Specialist - Survey Administration

About the role

We are seeking a talented individual to join our Client Engagement Team under the Clients Solutions Business Unit at Mercer Gurgaon office. This role will be based in Global Capability Centre at Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

What you'll do

• Lead Specialist - Survey Administration
• Serve as the main liaison between clients and consulting teams
• Assist clients in understanding our services and solutions, providing guidance and support as needed
• Deliver Exceptional Service: Proactively address client queries, inquiries and concerns, ensuring a high level of satisfaction and trust in our services
• Communicate Effectively: Clearly articulate information to clients and internal teams, ensuring everyone is aligned and informed

What you need

• 4–7 yrs of experience
• Communication
• Client relationship
• CRM
• Sales
• Business development
• MS Office
• Any graduate

Good to have

• PowerPoint