Sr Administrator (Support & Operations)

HCLTech·Hyderabad

Pay not stated1–4 yrsFull-timeHybrid

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About the role

We are looking for experienced L1 Technical Support Engineers with a strong background in International Voice Process and Technical Support . The role involves handling inbound calls from global customers and providing L1-level troubleshooting support on IT-related issues. We are looking for experienced L1 Technical Support Engineers with a strong background in International Voice Process and Technical Support .

What you'll do

Handle inbound voice calls and provide professional technical support to global users
IT Service Desk operations
MS Office & Office 365
System & Browser Troubleshooting
Printer setup & troubleshooting

What you need

1–4 yrs of experience
Office 365
Troubleshooting
Networking
MS Office
Voice process
Any graduate

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