International Customer Support / Technical Support Executive
Gratitude·Hyderabad
- Can I apply
- Open to any education · Junior level
- Pay
- ₹7 L a year · 24x7
- Source
- From the company's careers page · yesterday
- How to apply
- On Gratitude's own site
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About the role
Percentage of network security and engineering processes automated within the first 12–18 months; reduction in manual intervention for routine tasks. Reduction in Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) through automated workflows; number of incidents resolved using automated playbooks.
What you need
- Firewalls
- Network security
- Incident response
- SIEM
- AWS
- GCP
- Any graduate
Good to have
- Python
- PowerShell
- Bash
- Ansible
- Terraform
- Puppet
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