Sr Administrator (Support & Operations)

About the role

We are seeking an experienced Azure Virtual Desktop (AVD) and Windows 365 Support Engineer to provide operational support, administration, monitoring, and troubleshooting for Microsoft End User Computing (EUC) environments.

What you'll do

• Provide L2/L3 support for Azure Virtual Desktop (AVD) and Windows 365 environments
• Manage and maintain AVD host pools, session hosts, application groups, workspaces, and user assignments
• Administer Windows 365 Cloud PCs, including provisioning, troubleshooting, performance monitoring, and lifecycle management
• Monitor environment health, capacity, performance, and availability using Azure monitoring tools
• Authentication and access issues

What you need

• 3–6 yrs of experience
• Active Directory
• Windows
• Troubleshooting
• Networking
• ITIL
• VMware
• Any graduate

Good to have

• Office 365
• Intune
• Azure
• Terraform
• PowerShell
• Root cause analysis