Sr. Associate, Technical Specialist - Common Data Environment

About the role

The Technical Specialist - Common Data Environment (CDE) is responsible for operational support, configuration and enhancement of AirTrunk’s project information environment using Autodesk Construction Cloud. Reporting to the Service Owner, the role supports controlled document and model exchange, review workflows and project information handover across data centre design and construction projects.

What you'll do

• Responsible for operational support, configuration and enhancement of AirTrunk’s project information environment using Autodesk Construction Cloud
• Reporting to the Service Owner, the role supports controlled document and model exchange
• Provide Level 1 and 2 support for Autodesk Construction Cloud incidents and service requests, escalating complex product or integration issues where necessary
• Collaborate with the Service Desk, Project Delivery, Design, Construction and external support teams to meet service levels and maintain project continuity
• Administer approved Autodesk Construction Cloud accounts, projects, members, roles, permissions and folder structures

What you need

• 5–7 yrs of experience
• Documentation
• Reporting
• Coordination
• Problem solving
• Process improvement
• Test cases
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Revit
• ITIL
• Regression testing
• Root cause analysis