Sr. Consultant - ServiceNow Job

Yash Technologies·Indore

Pay not stated8–10 yrsFull-time

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About the role

We are looking for a skilled and experienced ServiceNow Business Analyst with over 3 years of experience in the ITSM/ITOM/CSM/SPM moerall experience should be 10 plus year as BA. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proven track record of successfully managindule, ovg diverse stakeholders.

What you'll do

Act as the subject matter expert (SME) for the ServiceNow modules
Gather, analyze, and document business requirements from various stakeholders to design effective ServiceNow solutions
Translate business requirements into functional specifications and ensure alignment with overall business objectives
Coordinate and lead User Acceptance Testing (UAT), ensuring the successful delivery of ServiceNow features and functionalities
Deliver training sessions and workshops to end users to ensure seamless adoption and utilization of all the ServiceNow modules