Sr Group Operations Manager

About the role

The Global Hardware Asset Management Manager will own and govern end-to-end hardware asset management services for Allianz across global locations. The role is responsible for lifecycle control from demand forecasting, catalog and order management, procurement coordination, receipt and deployment through IMAC activities, inventory reconciliation, refresh, recovery, reuse, lease return, retirement and secure disposal.

What you'll do

• Own the global Allianz HAM service, operating model, roadmap, controls, operating procedures, governance calendar, service improvement plan and stakeholder communications
• Manage the complete hardware lifecycle for end-user, workplace, network, telecom and data-centre assets, including request, approval, ordering, receiving, tagging
• Maintain the authoritative asset register and ensure timely, complete and accurate records for asset ID, serial number, model, configuration, ownership, custodian
• Apply standard data-quality rules, duplicate prevention and regular completeness reviews
• Reconcile HAM, discovery, endpoint-management, procurement, finance, warehouse, HR, ITSM and CMDB data; investigate and close unmatched, duplicate

What you need

• 10–12 yrs of experience
• Excel
• Reconciliation
• Inventory management
• ITIL
• Data analysis
• Coordination
• Any graduate

Good to have

• Telecom
• Intune
• Demand planning