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Sr Manager/AGM - Retention(Education Sector/Institute)---Gurgaon

ADI Group·Gurugram

Pay not stated10–15 yrsFull-time

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About the role

Sr Manager/AGM - Retention(Education Sector/Institute)---Gurgaon at ADI Group. Call dropout students and meet them and their parents for counseling.

What you'll do

  • Call dropout students and meet them and their parents for counseling
  • Understand the concerns of the Student/Parent for dropout
  • Follow up regularly with Student/Parents to retain them
  • Discuss with Centre Operations Manager / HOD (Head of Department) and provide solution to retain the student
  • Have House calls fixed to meet parents

What you need

  • 10–15 yrs of experience
  • Customer service
  • Any graduate

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