Sr Manager Artificial Intelligence

About the role

As the Sr Manager Technology supporting Southwest’s AI and Agentic initiatives, you’ll lead multiple high ‑ performing, cross ‑ functional Teams responsible for delivering scalable, enterprise ‑ grade AI platforms and solutions that power both Customer experiences and internal operations.

What you'll do

• Build, lead and advise a high-performing team and/or multiple teams responsible for delivering multiple, highly complex data science, machine learning
• Develop and effectively communicate a vision for the team(s) aligned to the vision of the department
• Work with direct leadership to translate industry trends and opportunities into objectives, well-defined plans, priorities, and assignments for your team
• Advise functional, senior, and executive leaders on new ideas and processes to increase efficiency, quality
• Establish best practices across system design, reliability and performance, and development processes

What you need

• 12–15 yrs of experience
• Machine learning
• ETL
• System design
• Data analysis
• Product strategy
• Talent management
• B.Sc or B.Tech or B.E. or BCA

Good to have

• Learning and development