highlisted

Sr Manager Ops - Priority Centre

Tata Teleservices Career Portal·Pune

Pay not stated10–16 yrsFull-time

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

Sr Manager Ops - Priority Centre at Tata Teleservices Career Portal. Must be into strategic hands on in business transition & Process Simplification.

What you'll do

  • Must be into strategic hands on in business transition & Process Simplification
  • Automation and AI Implementation exposure will be given preference
  • Responsible for handling teams in an operations of an integrated (calls/emails/complaints) contact center for Voice & Data products (including all KRAs and KPIs defined…
  • Handling of escalations on Voice & Data products
  • Keeping the team continually motivated in achieving the team goals

What you need

  • 10–16 yrs of experience
  • Team management
  • Customer service
  • Cloud security
  • IoT
  • Statutory compliance
  • Performance management
  • BBA

Similar jobs

Data Entry Operator

Workers Town·Pune

Can I apply
Needs Diploma · Junior level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Workers Town's own site
Early: posted 4 h ago on their own site
Can I apply
Needs B.Com or BBA · 1–2 yrs
Pay
Pay not stated · Night Shift
Source
From the company's careers page · today
How to apply
On Citi's site: account needed, ~10–15 min
Early: posted 15 h ago on their own site

Transaction Services - US Operations

Match Me Resume Match | Citi·Pune

Can I apply
Needs B.Com or BBA · 1–2 yrs
Pay
Pay not stated · Night Shift
Source
From the company's careers page · today
How to apply
On Match Me Resume Match | Citi's site: account needed, ~10–15 min
Early: posted 16 h ago on their own site
Can I apply
Open to any education · 0–3 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Bajaj Finance's site: short form, ~5 min
Early: posted 20 h ago on their own site