Sr. Order Management Specialist

About the role

Reporting to the Order Management Team Lead, this role serves as a critical link between Sales, Finance, Customer Success, and other cross-functional stakeholders to drive operational excellence throughout the Quote-to-Cash (QTC) process. The ideal candidate is detail-oriented, customer-focused, and proactive, with a strong understanding of order management processes and revenue operations.

What you'll do

• Order Processing & Revenue Enablement
• Manage day-to-day order management activities to ensure opportunities are converted to revenue efficiently and accurately
• Identify process gaps and recommend improvement opportunities
• Conduct process refresher training sessions to enhance team knowledge and adherence
• Perform audit checks to ensure process compliance and quality standards

What you need

• 2–4 yrs of experience
• ERP
• Reporting
• Excel
• CRM
• MS Office
• Microsoft Dynamics
• B.Com or BBA

Good to have

• SAP
• Power BI
• PowerPoint
• Salesforce
• Customer success