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Sr Subject Matter Expert (Support&Ops)

HCLTech·Bengaluru

Pay not stated8–15 yrsFull-time
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About the role

We are seeking an experienced Technical Operations Manager to lead and manage networking projects, operational activities, and technical teams. The role involves overseeing end-to-end network deployment, operations, maintenance, resource planning, vendor coordination, and project delivery while ensuring compliance with quality, cost, and timeline objectives.

What you'll do

  • Lead networking infrastructure projects from initiation to closure
  • Develop project plans, schedules, risk assessments, and resource allocation strategies
  • Monitor project milestones, deliverables, and budgets
  • Ensure projects are delivered on time, within scope, and within budget
  • Conduct regular project review meetings and status reporting

What you need

  • 8–15 yrs of experience
  • Vendor management
  • Telecom
  • SOP writing
  • Reporting
  • Process improvement
  • ITIL
  • B.Sc or B.Tech or B.E. or BCA

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