Sr Tower Lead (Support & Operations)

About the role

Responsible for the administration, support, maintenance, and optimization of IBM Mainframe network infrastructure, ensuring secure, stable, and high-performing connectivity between mainframe systems, distributed platforms, applications, and external networks. The role supports business-critical production environments and drives continuous improvement, automation, and operational excellence.

What you'll do

• Administer and support VTAM , TCP/IP , and SNA network environments
• Configure and maintain mainframe communication resources and network definitions
• Monitor network performance, availability, and capacity utilization
• Troubleshoot network connectivity issues impacting CICS, MQ, IMS, DB2, and batch workloads
• Perform incident, problem, and change management activities

What you need

• Process improvement
• Mainframe
• Documentation
• TCP/IP
• SOP writing
• Problem solving
• Any graduate

Good to have

• Network security