Sr UX or CX Designer - Agentic Search - Chennai, Bangalore, Hyderabad, Gurgaon, Noida, Pune

About the role

Chennai, Tamil Nadu, India; Gurgaon, Haryana, India; Noida, Uttar Pradesh, India; Bengaluru, Karnataka, India; Hyderabad, Telangana, India; Pune, Maharashtra, India Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

What you'll do

• Design and deliver end-to-end search experiences across the full spectrum, from traditional search models (search bars, autocomplete, filtering, faceted navigation
• Design how search results and AI-generated outputs are displayed and consumed, including results layouts, cards, tables, summaries, source citations
• Create interaction models for agentic search behaviors that translate complex AI capabilities into transparent, controllable, and trustworthy user actions
• Design conversational search patterns such as multi-turn refinement, context carry-over, and blended search-and-chat surfaces that guide users from a query to an answer
• Address complex UI states and edge cases, including zero-results, low-confidence responses, streaming/loading states, disambiguation, error handling

What you need

• 6–11 yrs of experience
• Prototyping
• Design systems
• Figma
• Interaction design
• Accessibility
• Usability testing
• Any graduate

Good to have

• Graphic design