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SRV_Service Excellence_22 (100)

Havells·Noida

Pay not stated18–20 yrsFull-time

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About the role

SRV_Service Excellence_22 (100) at Havells. National Training Strategy & Governance.

What you'll do

  • National Training Strategy & Governance
  • Define unified service training strategy for all brands
  • Act as functional head for training teams
  • Establish standard frameworks for curriculum, certification, and delivery
  • Build a “Service Excellence Academy” model

What you need

  • 18–20 yrs of experience
  • Troubleshooting
  • SOP writing
  • MBA or B.Tech or B.E.

Good to have

  • Learning and development

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