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Staff Customer Success Engineer

Palo Alto Networks (India)·Bengaluru

Pay not statedSenior levelFull-time

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About the role

Cortex XDR/XSIAM, Customer Success Architecture

What you'll do

  • Time to value - Provide guidance and assistance to the team to enable effective customer deployment and customization of their XDR / XSIAM platform throughout the…
  • Product Experts - Ensure the team acts as the product SME, assisting customers with their product questions and technical requirements, writing scripts, troubleshooting
  • Collaboration - working together with product and engineering teams ensuring our customers and partners get the most out of our products

What you need

  • Customer success
  • EDR
  • SIEM
  • GCP
  • AWS
  • Python
  • Any graduate

Good to have

  • JavaScript
  • PowerShell
  • Azure

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