Staff Engineer, ServiceNow (CMDB & Service Mapping)

About the role

Staff Engineer, ServiceNow (CMDB & Service Mapping) at Nagarro. Design, implement, and maintain enterprise CMDB solutions following ServiceNow best practices.

What you'll do

• Design, implement, and maintain enterprise CMDB solutions following ServiceNow best practices
• Develop and configure ServiceNow Discovery and Service Mapping for business-critical applications and infrastructure
• Implement and maintain CSDM-aligned CMDB architecture and governance standards
• Configure and manage Identification & Reconciliation Engine (IRE), identification rules, and reconciliation rules
• Monitor and improve CMDB Health, including completeness, correctness, and compliance metrics

What you need

• 5.5–10 yrs of experience
• ServiceNow
• JavaScript
• AWS
• Reconciliation
• REST APIs
• VMware
• B.Tech or B.E. or B.Sc or BCA or M.Tech or MCA or M.Sc

Good to have

• GCP
• Active Directory
• Azure
• Network security