Staff Technical Writer

About the role

We’re looking for a Staff Technical Writer to write and edit enterprise documentation that empowers our customers to use Fivetran and understand how our data warehouse, database, and data lake products work. You’ll collaborate with engineers, product managers, support engineers, and other technical writers.

What you'll do

• Create and maintain clear, accurate product documentation and release notes that help customers succeed
• Review and refine customer-facing content, including error messages and UI text
• Use a docs-as-code approach to co-author documentation with engineers, product managers, and contributors across the company
• Improve existing documentation by ensuring technical accuracy, clarity, and consistency
• Collaborate with a global writing team to define and evolve documentation standards, style, and terminology

What you need

• 8–14 yrs of experience
• Editing
• Documentation
• Technical writing
• Data warehousing
• AWS
• ETL
• Any graduate

Good to have

• Git
• GCP
• Customer success
• HTML
• Azure
• Unity