Student position - English - Speaking Technical Support Analyst

About the role

As a Technical Support Analyst you'll be the go-to expert for the users who rely on this innovative tech every day. You won’t just be answering questions — you’ll be powering adventures, solving real-world problems, and making sure customers feel confident using cutting-edge energy solutions. Debrecen, Vezér strt. 39. (Tudáspark), Hungary ( fully on-site )

What you'll do

• Respond to customer inquiries via phone and email with professionalism and clarity
• Troubleshoot and resolve issues related to charging, solar connectivity, mobile app usage, and more
• Guide customers through product features and best practices
• Escalate technical issues following structured processes
• Own the customer journey from first contact to final resolution

What you need

• Troubleshooting
• MS Office
• Solar
• Any graduate