Subject Matter Expert (Support&Ops)

About the role

PCNSE, CCNP Security, F5 Certified Administrator, Citrix NetScaler certification, Zscaler Certified Administrator, CISSP

What you'll do

• Act as the L3 escalation point for all security incidents and problems
• Lead troubleshooting of critical issues on Palo Alto, FortiGate, Cisco ASA, Forcepoint, Zscaler, F5, NetScaler and Peplink platforms
• Review, implement and optimize firewall policies, VPN configurations and security controls
• Support firewall migrations, software upgrades, hardware refresh and security transformation projects
• Perform root cause analysis (RCA) and drive permanent fixes for recurring issues

What you need

• 8–12 yrs of experience
• Firewalls
• Network security
• Root cause analysis
• ITIL
• SOP writing
• Process improvement
• Any graduate

Good to have

• TCP/IP
• AWS
• CCNP
• CISSP
• Azure
• Python