Operations Associate
Workers Town·Chennai
- Can I apply
- Open to any education · Junior level
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Workers Town's own site
Early: posted 7 h ago on their own site
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About the role
Subject Matter Expert (Support&Ops) at HCLTech. Advanced Troubleshooting & RCA: Resolve complex Tier-3 escalations related to VDI connectivity, latency, session failures, and user experience.
What you'll do
- Advanced Troubleshooting & RCA: Resolve complex Tier-3 escalations related to VDI connectivity, latency, session failures, and user experience
What you need
- Stakeholder management
- VMware
- Azure
- TCP/IP
- Active Directory
- AWS
- Any graduate
Good to have
- ITIL
- SOP writing
- Root cause analysis
- Shell scripting
- PowerShell
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