highlisted

Subject Matter Expert (Support&Ops)

HCLTech·Lucknow

Pay not stated10–18 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

L3 should have overall 10+ years of experience & 4+ years of experience in Microsoft Teams EV, MS Teams expert who can conduct “as Is” studies of existing requirements, design future state solutions and help to transform the UCC solution around MS Teams and MTR environment.

What you'll do

  • 10+ years’ experience on Microsoft Teams with Enterprise Voice is must
  • Experience on AudioCodes/Sonus Gateways/Downstream SBCs
  • Upgrading, installing, configuring, designing, and migrating Voice from PBX to MS-Teams
  • Experience and Knowledge on MS Teams Direct routing for Enterprise Voice & SIP Trunk Integrations
  • Design voice interoperability to PSTN, QoS implementation for conference and other applications and integration with 3rd party telephony environment

What you need

  • 10–18 yrs of experience
  • Office 365
  • PowerShell
  • Active Directory
  • ITIL
  • Problem solving
  • Any graduate

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