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Subject Matter Expert (Tools&Automation)

HCLTech·Noida

Pay not statedJunior levelFull-time
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About the role

Subject Matter Expert (Tools&Automation) at HCLTech. 1.3.1 Key.

What you'll do

  • The design of functional specific applications and modules
  • The design of core platform capabilities that underpin the functional modules (including for example, knowledge base and service catalogue)
  • The design and functionality of the user experience layer as relevant to the functional modules (including for example, employee service center)
  • Effectively guide the client toward best practice implementation outcomes in alignment with the ServiceNow Implementation Methodology and ITIL best practices (where…
  • Execute and contribute to Agile Projects

What you need

  • ITIL
  • ServiceNow
  • Business analysis
  • Communication
  • Any graduate

Good to have

  • Due diligence

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