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Subjet matter expert

Kyndryl Solutions·Pune

Pay not statedJunior levelFull-time

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About the role

Consistent monitoring to improve service quality and weekly as well as monthly reporting of SLA/Volumes/Issues/Risks and remediation etc. Leading the team of 20 plus engineers across technologies for L1 and L2 support (Windows Client, Server/O365/Desktop and Intune) to make sure operational and BAU activities are delivered as per required standards.

What you'll do

  • Leading the team of 20 plus engineers across technologies for L1 and L2 support (Windows Client
  • Managing the Teams working for Desktop Support, Server Support, Network support

What you need

  • Office 365
  • Intune
  • Windows
  • Troubleshooting
  • Any graduate

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