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Support Engineer

Bringle Excellence·Navi Mumbai, Mumbai

Pay not statedJunior levelFull-time
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About the role

All your information will be kept confidential according to EEO guidelines.

What you'll do

  • Responding to and Answering Calls, Emails and Web Tickets of end users in a cordial, professional manner
  • Providing first level support on Desktops, Peripherals, and Office automation products
  • Identifying and escalating high-severity, priority issues
  • Updating Pending Tickets with timely, precise, accurate updates
  • Following-up with end users, if necessary, for closure of pending tickets

What you need

  • Any graduate

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