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Support Lead

HCLTech·Pune

Pay not statedSenior levelFull-time

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About the role

L2 Functional Support Engineer for PLM (3DX) L2/L3 maintenance services.

What you'll do

  • Work as Functional Support for PLM L2/L3 maintenance services
  • 2.To analyze and resolve the user issues reported on functional and technical Batches of PLM
  • 3.Provide proactive alerts and mitigate any risks to have continuity of PLM availability
  • 4.To actively track the different metrics from business team
  • 5.To collaborate with different teams (Functional experts, perimeter pilots, Development Teams and Support teams)

What you need

  • CATIA
  • Any graduate

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