Systems Lead, US Tax Operations

About the role

US Tax Operations resolves tax notices that clients receive from the IRS and state agencies, and runs the filings and payments work that prevents those notices in the first place. The team includes a notice-resolution organization of roughly 50 specialists across 7 managers and 2 pillar leads, and a filings, payments, and amendments organization of 4 teams under a third pillar lead.

What you'll do

• Own the technical systems and data infrastructure behind US Tax Operations reporting, automation, and workflow tools
• Evaluate the AI-assisted and automated tools currently being built informally across the team, and decide what's accurate and durable versus what needs to be rebuilt
• Build dashboards, data pipelines, and reporting that give managers and leadership reliable, self-service visibility into volume, performance, and quality
• Partner directly with managers to find where automation and AI tooling can reduce manual work, and build well-governed solutions instead of one-off scripts
• Bring technical standards and review discipline to an organization that hasn't had a dedicated technical owner before

What you need

• 3–6 yrs of experience
• SQL
• Power BI
• Python
• Snowflake
• Databricks
• ETL
• Any graduate