Team Lead 9A

About the role

Team Lead 9A at Concentrix Daksh Services. Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation.

What you'll do

• Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation
• Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved
• Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment
• Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) and financial expectations
• Communicate expectations to employees and provide timely updates and changes

What you need

• Communication
• Any graduate

Good to have

• Performance management
• Sales