Team Lead - Aundh

About the role

The Team Lead is responsible for managing and guiding a team to achieve business objectives, drive sales performance, ensure excellent customer service, and maintain smooth day-to-day operations.

What you'll do

• Lead, motivate, and supervise the team to achieve assigned targets
• Monitor individual and team performance and provide regular feedback
• Ensure high levels of customer satisfaction and service excellence
• Allocate tasks and manage daily operational activities
• Conduct team briefings and training sessions to enhance productivity

What you need

• 7–15 yrs of experience
• Customer service
• Sales
• MS Office
• Performance management
• Escalation handling
• Communication
• Any graduate