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Team Lead – Digital (Web Chat & Email)

Gratitude·Kolkata

Pay not stated3–6 yrsFull-time
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About the role

Team Lead – Digital (Web Chat & Email)Job SummaryWe are looking for an experienced Team Lead – Digital to manage an international customer-service team handling web chat, email, and other digital support channels.

What you need

  • 3–6 yrs of experience
  • Customer service
  • Any graduate

Good to have

  • CRM
  • Escalation handling
  • Data privacy
  • VBA

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