Team Lead

About the role

Commitment to our people is our real strength and the key to success. C1 English level required (Able to understand/read documents). English and Hindi, with the ability to express ideas clearly and concisely. Have at least 1 year of experience in customer support and service analysis positions.

What you'll do

• Create an inspiring team environment with an open communication culture
• Delegate tasks and set deadlines
• Monitor team performance and report on operation metrics
• Managing projects and ensuring that deadlines are met by working with other departments to provide materials needed for completion
• Supervising staff members to ensure that they are performing their duties in accordance with company policies

What you need

• 1–4 yrs of experience
• Customer service
• MS Office
• Communication
• Any graduate