Team Lead - Outbound Calling

About the role

Team Lead - Outbound Calling at Clirnet. Lead, manage, and monitor the day-to-day performance of the telecalling team.

What you'll do

• Lead, manage, and monitor the day-to-day performance of the telecalling team
• Allocate calling tasks and ensure achievement of daily, weekly, and monthly targets
• Monitor calls, follow-ups, conversions, registrations, and overall team productivity
• Conduct regular call audits and provide feedback/coaching to improve call quality
• Train new team members on calling processes, scripts, CRM usage, and communication standards

What you need

• 2–5 yrs of experience
• Cold calling
• Negotiation
• CRM
• Communication
• MIS reporting
• Any graduate

Good to have

• Lead generation

What you get

• ₹2.4 L–₹3.6 L a year