Team Lead, System & Server

NTT Managed Services·Bengaluru

Pay not statedSenior levelFull-time

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About the role

Team Lead, System & Server at NTT Managed Services. Ensures that service governance is performed to enable highly available services from delivery teams that are in line with defined SLAs.

What you'll do

Ensures that service governance is performed to enable highly available services from delivery teams that are in line with defined SLAs
Reviews capacity planning recommendations for the IT solution
Works with the service design team to optimize the delivery model through problem analysis
Manages and ensures service escalations are resolved
Provides advice on process and service improvements and ensure it is implemented by delivery teams