highlisted

Team Leader

Career Site·Pune

Pay not stated20–30 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Average PMI (last 6 months) /PMS rating 3 and above or last two PMS rating 3 and above (whichever applicable) No Warning Letter issued in the past 6 months E-learning mandatory courses certified wherever applicable

What you'll do

  • Create an inspiring team environment with an open communication culture
  • Oversee day-to-day operation & Maintain Processing TAT
  • Monitor team performance and report on metrics
  • Motivate team members & Track & Handle the client escalations
  • Discover training needs and provide coaching

What you need

  • 20–30 yrs of experience
  • Sales
  • Escalation handling
  • Communication
  • Any graduate

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