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Team Leader

career vidyalaya·India

₹3 L–₹4.5 L a year0–2 yrsFull-time
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About the role

Team Leader at career vidyalaya. Manage and lead a team of Customer Support Associates to achieve business targets.

What you'll do

  • Manage and lead a team of Customer Support Associates to achieve business targets
  • Monitor daily team performance and ensure productivity and quality targets are achieved
  • Manage team attendance, scheduling, roster planning, and shift requirements
  • Conduct regular team huddles, feedback sessions, and performance reviews
  • Ensure adherence to process guidelines, SOPs, and quality standards

What you need

  • 0–2 yrs of experience
  • Sales
  • Negotiation
  • Business development
  • Customer service
  • SOP writing
  • Any graduate

What you get

  • ₹3 L–₹4.5 L a year

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