Team Leader- US Payroll

About the role

The primary responsibility will be to take care of day‑to‑day work allocation to the Payroll Administrator, interacting with the client, attending client calls, passing on process updates to the team members, maintaining weekly and daily reports, and interacting with the Process Manager and the team to improve the process.

What you'll do

• Coordinating with the Transition team during the testing phase
• Client Handling, Support & Communication
• Communicating with the Onshore team as per requirement
• Handling conference calls on a Monthly / Quarterly basis
• Report progress at a team level – keep PM updated

What you need

• Payroll
• Performance management
• Excel
• Learning and development
• Root cause analysis
• Diploma